Returns & Exchanges

At Vaulted, we stand by the quality of our curated collection and offer a seamless 30-day return window for all unworn apparel. If your purchase doesn't meet your expectations, our streamlined process ensures a quick refund or exchange to keep your style on track.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

  • 3.
    Print and Ship

    Download your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.