Returns & Exchanges
At Vaulted, we stand by the quality of our curated collection and offer a seamless 30-day return window for all unworn apparel. If your purchase doesn't meet your expectations, our streamlined process ensures a quick refund or exchange to keep your style on track.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Print and Ship
Download your prepaid shipping label from the portal, affix it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.